FAQs

Bus Travel

We can issue you with a new bus pass, there is a non-refundable charge of £10. If you have lost you bus pass please visit the Visitors information centre on Bridge street alternatively you can call us on 01733 747474 or email buses@peterborough.gov.uk. Please note that All passes will be sent by post to your home address within 7-10 working days.

You can renew your bus pass by visiting visit the Visitors information centre on Bridge street alternatively you can call us on 01733 747474 or email buses@peterborough.gov.uk. All passes will be sent by post to your home address within 7-10 working days.

Firstly you should report this to the police, you can then contact us by visiting visit the Visitors information centre on Bridge street alternatively you can call us on 01733 747474 or email buses@peterborough.gov.uk. There is no charge for stolen pass but a police crime reference number must be provided. All passes will be sent by post to your home address within 7-10 working days.

You can report issues in relation to bus shelters by calling us on 01733 747474 or emailing buses@peterborough.gov.uk alternatively you can report this using Peterborough City Council’s online reporting service https://www.peterborough.gov.uk/contact-us/

Cycling

Absolutely, we provide a free 90min 121 session, please use the following link for more information and application form:

https://travelchoice.spd.agency/cycling/free-adult-training/

Walking

You can find information on walking for health as well as information on current guided walks in Peterborough on the Vivacity website:

https://vivacity.org/sport-healthy-living/walking-for-health/

Greener Driving

There are currently 9 public charge points in Peterborough which are owned by PCC:

  1. Park road
  2. City road
  3. Bishops road car park
  4. Car haven car park
  5. St Peters Road
  6. 2x Sand martin house short stay car park
  7. 2x Sand martin house multi storey car park

Please use the Zap map for location available chargers in Peterborough, please note that this also includes privately owned chargers.

There are a number of grants available from the Office for low emission vehicles (OLEV), including grants for home charging and the workplace. Please use the following link for guidance and application forms.

https://www.gov.uk/government/collections/government-grants-for-low-emission-vehicles

Please note that these grants are not awarded by Travelchoice or Peterborough City Council nor do we influence any decisions. Please contact OLEV for further information.

Miscellaneous

One of the planning conditions which develops must meet is to provide a Travel pack for each new dwelling built, these can be purchased at a cost of £10 per pack. To purchase please call 01733 747474 and ask for the Travelchoice team or you can contact us using the contact page on this website, alternatively you can email Travelchoice@peterborough.gov.uk